Privacy policy- Pointlabs Technologies DIFC

Effective Date:

May 21, 2025

Effective Date:

May 21, 2025

Effective Date: May 21, 2025

Effective Date: May 21, 2025

Welcome to Pointlabs

Welcome to Pointlabs

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our products, services, websites, and platforms.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our products, services, websites, and platforms.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our products, services, websites, and platforms.

1. Information We Collect

1. Information We Collect

We may collect the following types of information:

We may collect the following types of information:

We may collect the following types of information:

a. Information You Provide

a. Information You Provide

•Name, email address, phone number
•Business details (e.g., company name, role)
•Survey responses, support messages, or other communication

•Name, email address, phone number
•Business details (e.g., company name, role)
•Survey responses, support messages, or other communication

•Name, email address, phone number
•Business details (e.g., company name, role)
•Survey responses, support messages, or other communication

b. Automatically Collected Data

b. Automatically Collected Data

•Device type, browser, IP address
•Log files, time stamps, usage patterns
•Cookies and tracking tools

•Device type, browser, IP address
•Log files, time stamps, usage patterns
•Cookies and tracking tools

•Device type, browser, IP address
•Log files, time stamps, usage patterns
•Cookies and tracking tools

c. Third-Party Data

c. Third-Party Data

•Data from integrated services like analytics, payment processors, or partner platforms.

•Data from integrated services like analytics, payment processors, or partner platforms.

•Data from integrated services like analytics, payment processors, or partner platforms.

2. How We Use Your Information

2. How We Use Your Information

Your data helps us:

Your data helps us:

Your data helps us:

•Provide, operate, and improve our services
•Respond to support queries and feedback
•Send important service-related emails
•Personalize your experience
•Analyze usage patterns
•Comply with legal requirements

•Provide, operate, and improve our services
•Respond to support queries and feedback
•Send important service-related emails
•Personalize your experience
•Analyze usage patterns
•Comply with legal requirements

•Provide, operate, and improve our services
•Respond to support queries and feedback
•Send important service-related emails
•Personalize your experience
•Analyze usage patterns
•Comply with legal requirements

3. Sharing of Information

3. Sharing of Information

We do not sell your data. We may share it with:

We do not sell your data. We may share it with:

We do not sell your data. We may share it with:

•Verified service providers (e.g., hosting, analytics)
•Legal authorities if required by law
•Business successors in case of acquisition or restructuring

•Verified service providers (e.g., hosting, analytics)
•Legal authorities if required by law
•Business successors in case of acquisition or restructuring

•Verified service providers (e.g., hosting, analytics)
•Legal authorities if required by law
•Business successors in case of acquisition or restructuring

4. Security

4. Security

•We use industry-standard tools and protocols (SSL encryption, firewalls, access control) to protect your data. However, no digital system is 100% secure.

•We use industry-standard tools and protocols (SSL encryption, firewalls, access control) to protect your data. However, no digital system is 100% secure.

•We use industry-standard tools and protocols (SSL encryption, firewalls, access control) to protect your data. However, no digital system is 100% secure.

a. Information You Provide

a. Information You Provide

•Name, email address, phone number
•Business details (e.g., company name, role)
•Survey responses, support messages, or other communication

•Name, email address, phone number
•Business details (e.g., company name, role)
•Survey responses, support messages, or other communication

•Name, email address, phone number
•Business details (e.g., company name, role)
•Survey responses, support messages, or other communication

b. Automatically Collected Data

b. Automatically Collected Data

•Device type, browser, IP address
•Log files, time stamps, usage patterns
•Cookies and tracking tools

•Device type, browser, IP address
•Log files, time stamps, usage patterns
•Cookies and tracking tools

•Device type, browser, IP address
•Log files, time stamps, usage patterns
•Cookies and tracking tools

c. Third-Party Data

c. Third-Party Data

•We use industry

•Data from integrated services like analytics, payment processors, or partner platforms. tools and protocols (SSL encryption, firewalls, access control) to protect your data. However, no digital system is 100% secure.

5. Your Rights

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Depending on your jurisdiction, you may have the right to:

Depending on your jurisdiction, you may have the right to:

•Access and review your data
•Correct or delete inaccuracies
•Withdraw consent
•Request data export
•To exercise these rights, email us at support@pointlabs.ai.

•Access and review your data
•Correct or delete inaccuracies
•Withdraw consent
•Request data export
•To exercise these rights, email us at support@pointlabs.ai.

•Access and review your data
•Correct or delete inaccuracies
•Withdraw consent
•Request data export
•To exercise these rights, email us at support@pointlabs.ai.

6. Cookies

6. Cookies

We use cookies to improve your browsing experience. You can manage cookie settings through your browser preferences.

We use cookies to improve your browsing experience. You can manage cookie settings through your browser preferences.

We use cookies to improve your browsing experience. You can manage cookie settings through your browser preferences.

7. Data Transfers

7. Data Transfers

Your data may be processed or stored in countries outside your own. We take appropriate safeguards in such cases.

Your data may be processed or stored in countries outside your own. We take appropriate safeguards in such cases.

Your data may be processed or stored in countries outside your own. We take appropriate safeguards in such cases.

8. Updates to This Policy

8. Updates to This Policy

We may revise this policy from time to time. Changes will be posted on this page with a new effective date.

We may revise this policy from time to time. Changes will be posted on this page with a new effective date.

We may revise this policy from time to time. Changes will be posted on this page with a new effective date.

9. Contact Us

9. Contact Us

Questions? Reach us at support@pointlabs.ai

Questions? Reach us at support@pointlabs.ai

© 2025 PointLabs. All Rights Reserved

A wholly owned subsidiary of MyPiazza Pty.Ltd

© 2025 PointLabs. All Rights Reserved

A wholly owned subsidiary of MyPiazza Pty.Ltd

© 2025 PointLabs. All Rights Reserved

A wholly owned subsidiary of MyPiazza Pty.Ltd

© 2025 PointLabs. All Rights Reserved

A wholly owned subsidiary of MyPiazza Pty.Ltd